After a limited number of failed attempts to sign in to X, you will be temporarily locked out from trying to sign in. When your account is locked, you will not be able to sign in — even with the correct password.
This lock lasts about an hour and will then clear on its own.
If the lock does not clear after an hour
Disable your third-party applications, like postdeck, Hootsuite, widgets, etc. (Only re-enable the applications you've disabled after you've confirmed you can sign in at x.com.)
X limits the number of times that someone can try signing in to an account for security reasons. We don't want to give hackers unlimited attempts at guessing your password. So, we block them from trying after a while.
I didn't trigger the lock. Was my account compromised?
If your account appears to be hacked or phished, we may proactively reset the passwords for the affected accounts to revoke access to the hacker. In these cases, we send an email to the account's real owner (you) with additional information on how to reset the password. If you got one of these emails, please follow the instructions in the email.
What if I keep getting locked out and I use postDeck?
If you're using postDeck and are locked out of your account, please sign out of and close postDeck entirely. You will not be able to verify or change your new password in postDeck while you are locked out, and keeping postDeck open may be causing your ongoing locks. Wait an hour and then confirm that you can sign in on x.com.
Once you've logged in successfully at x.com, open postDeck and go immediately to Preferences and then Accounts. Select your account, then verify and save your correct password.
Share this article
Did someone say … cookies?
faster service and to support our business. Some cookies are necessary to use
our services, improve our services, and make sure they work properly.
Show more about your choices.