Your media settings

All Twitter accounts have media settings to help Twitter understand the type of media you are posting and to help us assist others to find the type of content that they’re interested in.

By appropriately marking your media settings, Twitter can identify potentially sensitive content that other users may not wish to see, such as violence or nudity. If you intend to regularly post such content, we ask that you please adjust your media setting:

  1. Log in to your account on the web at twitter.com.
  2. Click your profile icon in the top right navigation bar.
  3. Select Settings and privacy from the drop-down menu.
  4. Go to your Privacy and safety settings.
  5. Look for the Tweet media section and check the box next to Mark media you Tweet as containing material that may be sensitiveNote: When you have this setting enabled, people who visit your profile may see a message letting them know your account may include potentially sensitive content and asking them to confirm they still want to view it. People who have opted in to see possibly sensitive content will still see your account without the message.

You can control your preferences for how and when you may see sensitive content in your media settings.

What if I don’t change my media settings and post sensitive media?

If one of your Tweets containing media is reported as sensitive, it will be sent to Twitter for review. If we find that the media wasn’t marked as being potentially sensitive at the time of the upload:

  • We may label the media as being potentially sensitive, or in the case of live video, remove the content entirely.
  • We may also change your account setting to Mark media you Tweet as containing material that may be sensitive so that future posts are marked accordingly.

You will be able to change your media settings on your account settings page, though this image and any other images that have been labeled will remain marked as potentially sensitive.   

If you repeatedly upload media that is mislabeled, we may:

  • Label your media as having potentially sensitive content.
  • Permanently adjust your account setting to Mark media you Tweet as containing material that may be sensitive so that your future posts have a warning message users must click through before viewing your media.

Twitter may also use automated techniques to detect and label potentially sensitive media, and to detect and label accounts that frequently tweet potentially sensitive media.

What happens if my profile image is in violation of the Twitter Rules?

If your profile or header image contains content in violation of the Twitter Rules, we may temporarily suspend your account and remove the offending content. Repeat violations will result in a permanent suspension.

Additionally, your account may be locked if media in your profile is in violation of Twitter's media policy. In order to unlock your account, you will need to follow our instructions and delete the media in violation. If your account has been locked, see this article for more information.

Can I appeal a decision made by Twitter?

If you are suspended for having graphic violence or adult content in your profile image or header image you can appeal by logging into your account and submitting an appeal here.

There is currently no way to appeal a decision by Twitter that permanently changes your account setting to Mark media you Tweet as containing material that may be sensitive in response to repeated mislabeling of sensitive content.

 

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