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Audio and Video Calls

We’re releasing a new way of communicating on X, Audio and Video Calling. Audio and Video calling is now available on iOS and Android.

 

The basics

  • All accounts are able to make calls.

  • All accounts are able to receive calls.

  • You’re able to control who can call you from the Direct Messages Settings.

  • By default you’re able to receive calls from accounts you follow or have in your address book (if you’ve previously given us access to your address book).

  • To be able to call another user they must have sent you a Direct Message at least once before.

  • On Android you need to have push notifications enabled to get notified when you get a call.  

 

To make an audio or video call 

  1. Tap the envelope icon. You’ll be directed to your messages.

  2. Tap on an existing DM conversation or start a new conversation.

  3. Tap on the phone icon, from there you can:

    • Tap Audio call to start an audio call

    • Tap Video call to start a video call

  4. The account that you call will receive a notification that you’re calling them and if they don’t pick up they’ll get a notification that they missed a call.

 

Manage an audio call

While on an audio call, you can:

  • Tap the audio icon to put the call on speaker.

  • Mute or unmute your microphone by tapping the microphone icon.

  • End the call by tapping the X button.

 

Manage a video call

While on a video call, you can:

  • Switch between the front or back-facing camera by tapping the flip camera icon.

  • Tap the audio icon to turn off speaker mode.

  • Turn your camera off by tapping the camera icon. 

  • Mute your microphone by tapping the microphone icon.

  • End the call by tapping the X button.

 

How to control who can call you

  1. Tap the envelope icon. You’ll be directed to your messages.

  2. Tap the settings icon in the top right corner, this will open up your Messages settings.

  3. In your messages settings you can control if you’d like the audio and video calling feature to be enabled or not.

  4. If the audio and video calling feature is enabled, you can choose who is able to call you. You can choose to receive calls from:

    • People in your address book

    • People you follow

    • Verified users

    • Everyone

 

 

Enhanced call privacy

Enhanced call privacy is a new setting on X that helps protect your privacy. With this setting enabled, your IP address will be hidden from people you call and receive calls from. Specifically, if both parties to a call have this setting disabled (which it is by default), once our servers facilitate the initial setup, the call itself is routed peer-to-peer such that each parties IP address may be visible to the other. However, if either party has this setting enabled, a call between the two will be relayed through X infrastructure, and the IP address of any party that has this setting enabled will be masked.

 

How to enable this setting:

  1. Tap the envelope icon. You’ll be directed to your messages.

  2. Tap the settings icon in the top right corner, this will open up your Messages settings.

  3. Toggle Enhanced call privacy on.

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