Metadata and content settings - FAQs
How do I save any updates I make within Studio?
There is no save button within Studio – all changes and updates are automatically saved.
Can I edit the media I’ve uploaded to Media Studio?
No, Media Studio does not currently have editing capabilities for any uploaded media. Clips created via LiveCut can be edited within LiveCut, however this will create a copy of the media and you would need to set any necessary metadata for the new version.
Does the filename appear anywhere on Twitter?
No, the filename field in Media Studio is not shown anywhere publicly.
Where is the title and description of my video shown on Twitter?
Once Tweeted, the title and description of your video will appear on the Tweet details page under the video player. It will not appear when the Tweet is viewed on the timeline.
Can I change thumbnails of my uploaded videos?
Yes. Click on a video within your library to see the Select thumbnail button. You can either select a frame from the video itself, or upload an image file from your local computer.
If uploading a custom thumbnail file from your computer, please ensure its aspect ratio is the same as your video content. Using a custom thumbnail that is a different size can cause issues with playback on Twitter.
Can I upload a custom image thumbnail for a video?
Yes. Click on an uploaded video within your library and then click the ‘Change thumbnail’ button. Here you have the option to either choose a frame from within the video or upload a custom image from your computer. This feature is not available on Safari.
What is the ‘How would you describe your video?’ field? How is that category used on Twitter?
This field is only required and used for videos being monetized in the Amplify Pre-roll program as a way to match your content with relevant advertisers.
When the field is used for non-monetized, organic videos, the set category is neither used nor shown on Twitter.
What are content restrictions? What are geo-restrictions?
Enabling content restrictions on a video allows the viewing of the video to be limited to viewers in specified countries. Restrictions are set by either Including a list of countries allowed to view, or Excluding a list of countries not allowed to view the video. Keep in mind that there may be a delay when updating restrictions on a video that has already been Tweeted (approximately one to two minutes).
Can I add a geo-restricted piece of media to a thread?
Adding to threads from within Media Studio is not yet available, but here is a workaround.
Tweet out the geo-restricted video from Media Studio in its own Tweet (this Tweet could be made to be ‘Promoted only’ so that it will not be publicly viewable via your profile).
On Twitter, create a reply within the thread and paste the URL of the geo-restricted video Tweet and append /video/1 to the end of the URL, that would look like this: twitter.com/handle/tweetid/video/1
Tweet and media analytics will be available via the Tweet Analytics Dashboard and/or the Video Analytics Dashboard (both found at analytics.twitter.com).
Am I able to modify any video metadata after Tweeting?
Modifications to geo-restrictions and subtitles settings will be applied to all Tweets in which the media is shared on Twitter, even retroactively. However, title, description, category, call-to-action, and embedding settings cannot be changed for an existing Tweet -- any changes made to these settings will be reflected in any new Tweets created with that media.
Metadata and content settings - Common errors and warnings
Error: 'valid URL must be provided’
This error message occurs when adding a call-to-action URL. Check for any invalid special characters in your URL, like vertical bars, spaces, or quotation marks.
Error: 'Error refreshing media'
This can happen if too many changes are made to metadata too quickly, causing Media Studio to have issues saving all of the changes at once. Refresh your browser window and attempt to make the changes again.