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Report a Post, List, or Direct Message

You can report posts, Lists, and Direct Messages that are in violation of the X Rules or our Terms of Service. Examples of violations you can report are posts, Lists, and Direct Messages for containing abusive or harmful content, spam, impersonation, copyright, or trademark violations. 

To report a Post
  1. Navigate to the post you’d like to report.
  2. Tap the  icon located at the top of the post.
  3. Select Report post and follow through the steps so we can gather all the relevant information about the issue.

Depending on the type of issue you’re reporting, you may or may not hear back from us with an outcome.

Note: You can report posts from an account that you have blocked. You can also report posts from an account that has blocked you, but only posts that mention you. For instructions on how to report an account, see our Reporting abusive behavior article.

To report a List

  1. Lists can be reported from the detail page of a List, or from the Notifications tab.

  2. Navigate to the List you’d like to report.

  3. Tap the  icon at the top of the List.

  4. Select Report List and follow through the steps so we can gather all the relevant information about the issue.

Depending on the type of issue you’re reporting, you may or may not hear back from us with an outcome.

 

To report an individual Direct Message
For IOS:
Step 1

Tap the Direct Message conversation and find the message you’d like to report.

Step 2

Tap and hold the message. Select Report message from the pop-up menu.

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting a message from a group conversation.

For Android:
Step 1

Tap the Direct Message conversation and find the message you’d like to report.

Step 2

Tap and hold the message. Select Report message from the pop-up menu.

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting a message from a group conversation. 

For Desktop:
Step 1

Click into the Direct Message conversation and find the message you’d like to flag.

Step 2

Click the information icon  and click report@username.

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting a message from a group conversation.

To report a Direct Message conversation
For IOS:
Step 1

From the list of Direct Messages in your inbox, swipe left on the message conversation you’d like to flag.

Step 2

Tap the report icon 

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting a conversation from a group message.

For Android:
Step 1

From the list of Direct Messages in your inbox, tap and long press the message conversation you’d like to flag.

Step 2

Tap Report conversation.

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting an entire conversation from a group message.

For Desktop:
Step 1

Click into the Direct Message conversation you’d like to report.

Step 2

Click the more icon 

Step 3

Select Report @username.

Step 4

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 5

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting an entire conversation from a group message.

 

Note: Once you have reported the message or conversation, it will be removed from your messages inbox.

What happens when I report a post, List, or Direct Message?

 

  • The original content of reported posts will be replaced with a notice stating that you reported it. Additionally, you may click through and view the post should you wish. 
  • Reporting a post or List does not automatically result in the account being suspended.
  • Reported messages and conversations will disappear from your inbox and cannot be recovered.

 

Why do I see a “suspicious content” warning in my Direct Messages?

 

X will hide messages that might be suspicious or contain suspicious URLs (e.g. spam-related). You can let us know if the message is OK or if it is spam:

  1. Tap the “suspicious content” warning to view the Message.
  2. If the message looks like spam, tap This is Spam to report it.
  3. If the message is not suspicious, tap Message OK to keep it in your inbox.

 

What’s the difference between reporting an account and reporting a post or List?

 

Reporting a post or List allows you to indicate what specific post or List you think is in violation of the X Rules or Terms of Service. If the account is violating X policies without posting a post, List, or Direct Message (for example, mass following large numbers of accounts), then you should report the account as spam.

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