Creating a broadcast - FAQs
How can I check to see if my encoder settings are within the Twitter recommended specifications?
When creating a new broadcast, scroll down to the ‘Recommended encoder settings’ dropdown, which will show your encoder settings compared to Twitter’s recommended specifications. Modify your encoder to be within the recommended specifications before creating your broadcast.
What is the ‘How would you describe your video?’ field? How is that category used on Twitter?
This field is only used for broadcasts being monetized in the Amplify Pre-roll program as a way to match your content with relevant advertisers. When the field is used for non-monetized, organic broadcasts, the set category is neither used nor shown on Twitter.
What does stream encryption do?
Stream encryption adds an extra layer of security on top of the streamed broadcast as it plays back on Twitter. Stream encryption is automatically turned on (and cannot be unselected) for broadcasts that have geo-restrictions in place.
What does the ‘Make broadcast replay unavailable’ button do?
Checking this box will prevent replays of a broadcast from being shown on Twitter. If this box is checked before or during a live broadcast, all users will see a gray screen upon the ending of the broadcast (may take up to a minute to reach all viewers). You will not be able to make clips in LiveCut when a broadcast replay is unavailable. This box can be checked or unchecked at any time, allowing or disallowing the playback of the broadcast.
Can I include/exclude a long list of countries for geo-restrictions?
Yes, you can include or exclude as many countries as needed, however there is no way to input more than one country at a time.
What is the difference between a ‘public’ and ‘private’ broadcast?
Public broadcasts can be viewed by anyone on Twitter (unless the broadcast is geo-restricted). Private broadcasts are only viewable by the user logged into Media Studio, as its primary use is to be used for broadcasts that should not be public, but will be used to create clips using LiveCut.
Can I Tweet a private broadcast?
No, it is not possible to Tweet a private broadcast, as it is only visible within Media Studio.
Are broadcast scheduling and private broadcasting available in any other products or via third-party tools besides Media Studio?
No, these features are only available for users within Media Studio.
How long can I stream a broadcast?
There is no limit to how long you can stream on Twitter. However, the longer you stream, the more likely you are to face issues in replays, slow loading of your broadcast, and within LiveCut.
Can I restrict my broadcast to certain regions?
To restrict the playback on Twitter use the ‘Geo-restrictions’ settings when creating your broadcasts, and then you may remove the restrictions after going live.
Creating a scheduled broadcast to start later - FAQs
How far in advance can I schedule my broadcast?
We have set the maximum date that can be scheduled in advance at one-year in the future.
What is the maximum duration for my scheduled broadcast?
Broadcasts scheduled to Start later are restricted to a six (6) hour maximum duration. Broadcasts that Start immediately do not have a maximum duration.
Can I edit the date and duration of my scheduled broadcast, or end it early?
Yes, you can edit the start and end times of a broadcast before it goes live. Once a broadcast is live, you can edit only the “Ends” field, either to end the broadcast early, or extend the end time to a maximum of six hours.
Can I Tweet a scheduled broadcast that is not yet live?
Yes, you can Tweet any scheduled broadcast, as long as its audience setting is “Public”. The Tweet for a scheduled broadcast will contain the image you uploaded during broadcast creation. Include information about the scheduled date and time within your Tweet text to ensure users tune-in at the right time.
Scheduled broadcasts are slow to load on Twitter.com
It may take up to 30 seconds for a scheduled broadcast to show live video once the scheduled broadcast starts. During this time, you may see the generic Twitter poster image or your custom poster image.
What kind of poster image can I upload for my scheduled broadcast?
You are able to upload various sizes and resolutions, though we recommend a 16:9 aspect ratio image with a resolution of 1280x720 or 1920 × 1080. Other aspect ratios and resolutions will be automatically cropped within the broadcast card when Tweeted.
Can I schedule two broadcasts to be live at the same time, or overlap in time, on the same source?
You can only have one broadcast live at a time on a single source. If you attempt to create an overlapping broadcast on a source that is already in use, or will be in use, you will get a warning message. In order to go live with multiple broadcasts at the same time, create and use multiple sources and encoders.
What happens if I schedule a broadcast but am not streaming to the source at the start time?
Scheduled RTMP broadcasts will go into the TIMED OUT state immediately. HLS broadcasts will go into the TIMED OUT state after 10-minutes of attempting to connect to the HLS URL. If your scheduled broadcast was Tweeted, viewers may see an error message.
When a live broadcast is scheduled, when does the Twitter app push notification get sent?
Twitter notifications are sent out once the broadcast goes live at its scheduled start time.
Will my scheduled broadcast start exactly at it scheduled start time?
Scheduled broadcasts will start within the first few seconds of their scheduled start time in Media Studio.
Creating a broadcast - Common errors and warnings
Error: ‘Invalid broadcast’
This can appear when creating a scheduled broadcast. Scheduled broadcasts require the use of a source created within Media Studio. If you receive this error, you are likely utilizing a source that was originally created within Periscope. Please use a different source or create a new source within Media Studio.
Warning: ‘Waiting for stream’
This can appear in the broadcast preview player. This warning most often appears when you have not yet selected a source.
Warning: ‘The media could not be played’
This can appear in the broadcast preview player. This warning most often appears when your source is not able to detect a signal. The preview player will automatically refresh every few seconds as it continues to pull new information in from the source.
Error: ‘Broadcast already running’
This can appear when creating a broadcast. This error may appear when Producer in Media Studio thinks there is another broadcast running on the selected source. If that is true, end the other broadcast and attempt to create a new one. If you continue to encounter this error message, create and use a new source.
Error: ‘Error creating broadcast’
This can appear when creating a broadcast. First, attempt to create the broadcast again. If you continue to encounter this error message, refresh the page, close and restart the browser, use a different browser, try a different computer, and/or create and use a new source.
If you are still unable to make a new broadcast with a new source, there may be a copyright violation associated with your account; please reach out to your account manager for assistance. You can also read more about our copyright policy here.