About Subscriptions

Subscriptions are a way for people’s most engaged followers to help them earn money from X for their contributions on the platform. When someone has a Subscription offering, their followers can sign up to access bonus posts created especially for them. Subscribers receive badges on their replies to the person they’ve Subscribed to, letting them stand out in the conversation.

Note: People globally who meet the eligibility requirements can apply to participate in the Subscriptions program. Subscriptions purchases are currently available globally on X for iOS, Android, and web.

Subscriber help



What are Subscriptions?

Subscriptions offer the option to pay for access to bonus content, exclusive previews, and perks as a way to support and connect with people you follow on X.


Who can buy Subscriptions?

Anyone who lives in a region where Subscriptions are available can purchase a Subscription from X. 


How do I find people who have a Subscription offering?

Find them by looking for the Subscribe button on their profile or check out the @Subscriptions handle to see who they follow.


What do Subscriptions include?

People who have a Subscription offering choose what bonus content they share. Subscriptions benefits include:

  • Exclusive posts:
    In addition to the regular posts a creator posts, you’ll also see posts in your Home timeline posted exclusively for Subscribers to interact with and reply to.
  • Notification of exclusive posts (iOS and Android only):
    Subscribers on posts for iOS and Android also have the option to set up exclusive post notifications so they get notified when new Subscriptions posts are posted.
  • Subscribers-only Spaces: 
    Participate in live, Subscribers-only conversations hosted by the person(s) you Subscribe to. You’ll join these Subscriber-only Spaces as a listener who can request to speak in the Space.
  • Subscriber-only replies
    Creators can now choose to limit replies on their public posts to only their subscribers. Creators’ posts will still be public, but only people with an active subscription to the creator can reply to the post.
  • A Subscriber Badge:
    When you reply to a Subscriptions posts, a public badge next to your display name in the reply will identify you as a Subscriber. Anyone can see this badge, but if you’re on X for iOS or Android, you can choose to hide the badge from your replies to a Creator’s public posts by turning the setting off. 

    Even when this setting is turned off, your Subscriber badge will still appear to other Subscribers when you reply to Subscribers-only posts. The creator will always be able to see their Subscribers. This setting is on by default.
  • Subscription posts tab:
    Navigate to the profile of the person you Subscribe to, and select their Subscriptions tab. This tab lets you see all of someone’s Subscription posts in one place, and you’ll have access to it for as long as you’re Subscribed. 
  • Subscriber messages:
    Creators on 𝕏 can opt to allow messages from their subscribers, however this feature is off by default and may be disabled again at any time.

Who sees Subscriptions conversations and replies?

Subscriptions posts and replies to them are only seen by other Subscribers of that creator. Non-subscribers can’t see Subscriptions posts or replies.


Can I share Subscriptions posts?

Subscribers can repost and Quote Subscriptions posts, and only other Subscribers will see the reposts, shared links, or Direct Messages of Subscriptions posts. 

Non-Subscribers will only see your comment in a Quote, and will need to Subscribe to the creator to see the Subscriptions post.


Can I Subscribe to more than one person?

Yes. Visit the profiles of the people you want to Subscribe to, and tap or click Subscribe to learn more about what they offer and purchase their specific Subscription from X. Each Subscription is a separate purchase.  

If you ever need to cancel, you'll do so the same way you purchased the Subscription. 


How much do Subscriptions cost?

A creator sets the monthly price of their Subscription offering by choosing from one of the price points.


How much of my Subscription fee supports the person I Subscribe to?

When you pay for access to someone’s Subscription offering, they can earn up to 97% of the revenue X has earned from what you pay X, after in-app purchase fees, up to $50,000 in lifetime earnings based on X's Subscriptions Creator Terms. After $50,000 in lifetime earnings, they can earn up to 80% of the revenue X has earned after in-app purchase fees. Learn about revenue breakdown


Does X or the person I Subscribe to get my payment information when I purchase a Subscription offering?

Subscriptions are purchased from X. So when you purchase a Subscription, X will receive a receipt of the transaction that includes some information about your purchase, including the last four digits of the card number used to complete the purchase. The person you Subscribe to won’t see your payment details or credit card information.

In addition, when you make a purchase on the web, X collects certain elements about you in the embedded form you fill out, while the remaining data is collected by Stripe, our payment partner.


Can I try Subscriptions for free?

We aren’t offering free trials of Subscriptions at this time.


Are Subscriptions available on iOS, Android, and web?

Subscriptions are available for purchase globally on iOS, Android and web. 


If I have more than one X account, will I see my Subscriptions from all of my accounts?

Only one of your X accounts can Subscribe to access and see bonus content from a specific Subscriptions’ profile. 

When you make an in-app purchase, your Apple ID or Google Account (as applicable) is limited to a single purchase of a specific Subscription. If you live in a region where web purchase is available, you'll do so through our payment partner, Stripe, which is also limited to a single purchase of a specific Subscription. 


How do I Subscribe to someone’s exclusive content?

There are two ways to sign up for Subscriptions: 


From the creator profile

1. Navigate to the X profile you’d like to Subscribe to.

2. If that person has a Subscription offering, and you already follow them, select the Subscribe button in the top right corner of their profile.

If that person has a Subscription offering, and you don’t already follow them, select the Subscribe button in the top right corner of their profile. You’ll see a preview of the type of bonus content they may offer, and the Subscription price.

3. Select Subscribe to accept the terms and complete your Subscription purchase with X.


From a Subscription link

Any Subscriptions links shared with you will take you directly to the Subscription page for that creator.



How does my X experience change if I don’t pay for Subscriptions?

Subscriptions are an optional purchase, and meant for people looking for more ways to support their favorite voices on X. 

If someone has a Subscription offering and you don’t purchase the Subscription, you’ll continue to see their regular posts by following them as you normally would.


In which territories are Creator Subscriptions available?

  • Albania
  • Algeria
  • Andorra
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belgium
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canada
  • Cape Verde
  • Chad
  • Chile
  • Colombia
  • Comoros
  • Costa Rica
  • Cote D'Ivoire
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Estonia
  • Eswatini
  • Fiji
  • Finland
  • France
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Honduras
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kosovo
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lesotho
  • Liberia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • North Macedonia
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Rwanda
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates (UAE)
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Vietnam
  • Yemen
  • Zambia

How do I cancel a Subscription?

You’ll manage or cancel your Subscription from the platform where you initially signed up. Uninstalling your app or deactivating your account doesn't automatically cancel your Subscription. All cancellations must be carried out through the platform you used to buy the Subscription. For example, if you purchased your Subscription from X on:

X for iOS: you must carry out your cancellation on X for iOS or through Apple Support.

Google: you must carry out your cancellation on your Android device, or by contacting Google Support.

X.com: you must carry out your cancellation from the creator's profile page.  Log in to your X account and navigate to the profile page of the creator you Subscribe to. Select Subscriptions, then Manage Subscription.

Note: Subscriptions purchased on x.com will automatically cancel if you deactivate your account.

To avoid further charges, cancel your Subscription at least 24 hours before the auto-renewal period. Canceling won’t give you a refund for amounts already paid. Your access to bonus content from the person you Subscribe to expires at the end of the billing cycle.  

Turning off auto-renew on your iOS / Android devices’ app purchasing platform prevents billing for the next payment period, and also Unsubscribes you, but won’t refund your purchase. Similarly, when you purchase a Subscription to someone through our payment partner Stripe on x.com, choosing to Cancel your plan prevents billing for the next payment period, and also Unsubscribes you, but won’t refund your purchase. 

For people living in the EU or UK, you can find Apple's and Google's respective cancellation instructions, related refund policies and model cancellation forms for the App Store here and for Google Play here.


Can I get a refund?

Subscriptions, including those linked to suspended X accounts, or accounts that you lost access to for any other reason, are non-refundable, unless required by law.


I Subscribed to the wrong person, can I transfer my Subscription?

If you Subscribed to the wrong person's Subscriptions offering, you’ll need to cancel your Subscription with X, then Subscribe to the correct profile. All Subscriptions are non-refundable, unless required by law, including Subscriptions purchased in error.


What if the creator I Subscribe to stops their Subscription offering?

If the person you Subscribe to ever deactivates their Subscription offering, we’ll cancel your Subscription and you won’t be charged for the following month. All purchases are non-refundable, including payments for a Subscription canceled or suspended in the middle of a billing cycle.


What happens if my Subscription payment doesn’t go through?

When the payment provider processes your initial Subscription purchase, and/or monthly renewal, they’ll try completing the transaction up to 3 times.


Why didn’t my payment process?

If you believe you have sufficient funds to complete your transaction, but are still experiencing issues, review the list below to see some reasons why your transaction might get declined:


  • Did you enter the correct credit card details?

  • Did you enter the correct address, zip code or postal code?

  • Have you reached the daily limit set on your account by X (limits reset daily)?

  • Does your card issuer limit internet transactions? If so, please contact your bank or credit card provider?

  • Have you used a proxy or VPN to access X? Your bank may have an IP verification system that may restrict your purchases. Please contact your bank to see why your card was declined.

  • Did you turn off auto-renew for your Subscription?

Still having trouble? Get more help using this form.



How will you bill me for my Subscriptions?

Subscriptions are billed monthly through the payment provider you signed up with at the time of purchase. Billing happens around the same date each month.



How do I change my payment method, payment date or billing information for my Subscription?

Your Subscriptions automatically renew on or around the same date each month. You’ll manage your billing and payment information through whatever platform you used to buy your Subscription. 


Content issues, error messages, and bugs

Why can’t I access my Subscriptions content?

It might take a few minutes for your Subscriptions to become available. If you continue to have issues, cancel your Subscription, log in to your account and Resubscribe. You won’t get charged again, and this should activate your Subscription.

What should I do if the person I Subscribe to isn’t creating any Subscriptions content?

Subscriptions are designed to support your favorite voices on X. The bonus content people offer is the full responsibility of people who have the Subscriptions offering. If the person you’re supporting isn’t providing the perks listed on their Subscriptions preview page, we suggest contacting them directly. If that doesn’t help, you can Unsubscribe the same way you purchased the Subscription.

Purchases from this device have been disabled

You may see this error if your Apple ID or Google Account is set to restricted purchasing like parental controls. If your account isn’t set for purchase restrictions, and you receive this error, please contact Apple Support directly or find more information at the Google Play Help Center.

Purchase can’t be completed

We’ve released Subscriptions for in-app purchase on X for iOS and Android as well as web in certain regions. If you still see this message, check your network connection and try again later.

Can’t connect to App Store or Google Play

If you have trouble connecting to the App Store or Google Play, you may be experiencing network or server issues and need to try making your purchase again later. 


How do I report a bug?

Please reach out by swiping open the sidebar viewable from your Home timeline. Select Purchases, then Get help.


Suspended or blocked accounts

What happens to my Subscriptions if my X account was suspended ?

Android and iOS
A X suspension or locked account will not automatically cancel your Subscriptions. You’ll need to cancel your Subscription through the platform you Subscribed from to avoid any further charges. For example, if you purchased your Subscription on X for iOS, you must carry out your cancellation on X for iOS. 

If you signed up on x.com with our payment partner, Stripe, and your X account gets suspended, your Subscription is automatically canceled.

Subscriptions are non-refundable, unless required by law, even if the X account you purchased the Subscription for is suspended for any reason.


The person I Subscribe to had their account suspended, what should I do?

If the X account of the person you Subscribe to gets suspended, deleted, or removed from X, your Subscription will be canceled, and you’ll no longer be charged. You’ll receive a notification alerting you that your Subscription has been canceled.

The person I Subscribe to blocked my account, does that mean my Subscription is canceled?

No. If you are blocked by the person you Subscribed to, you’ll get a notification letting you know that you can no longer access their Subscription offering, and should unsubscribe. Since you aren’t automatically Unsubscribed, you’ll need to cancel your Subscription from the platform you Subscribed through to avoid any further charges.

Where do I find my Subscriptions bonus content?

When someone you Subscribe to posts bonus posts for their Subscribers, it’ll appear on your Home timeline. The content also appears on their profile under the Subscription Posts tab, where all Subscription posts they’ve posted are viewable in one place.


How do I set up notifications for Subscriptions content?

Subscriptions on X for iOS and Android can set up notifications so they will be notified when the people they Subscribe to post exclusive content. To set up these notifications from X for iOS and Android:


  1. Navigate to the profile of the person you Subscribe to.

  2. Select the Subscribe button on their profile.

  3. The Account notification section shows all the notification options. Select Subscriber-only posts as well as any other notifications you wish to activate. 

  4. You will now receive notifications when the person you Subscribe to posts exclusive Subscriptions content.

Where do I find my Subscriber badge?

After you purchase a Subscription, a Subscriber badge will appear next to your name on all of your replies to posts by the person you Subscribe to. 

If you’re on X for iOS and Android, you can change who can see your badge in your Subscription settings by selecting the Subscriptions button on each of the creator’s profiles that you Subscribe to. When toggled off, the badge on your replies to a creator’s public posts will be hidden from everyone except the creator. Your replies to the creator’s Subscription posts will still be badged, and the creator and their Subscribers will be able to see the badge.

If I Subscribe to more than one person, do I get multiple badges?

A single Subscriber badge will appear by your name on your replies to posts by the people you Subscribe to. This badge isn’t specific to any one Subscription, and you won’t see multiple badges.

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