If your broadcast is reported in a copyright complaint, you can request a copy of the copyright notice we received by entering your email address in the notice you’ll see when you log into the app after your account has been locked. This notice will also contain the case number related to your copyright notice.
After your broadcast is reported in a copyright complaint, your account will be locked for the next 6 hours. In order to regain access to your account after the 6 hour period, you will need to confirm that you understand our copyright policy in the app.
Please note that your account may be permanently suspended for repeated violations of our copyright policy.
Automated copyright claims for live video
X and Periscope are testing technology designed to help copyright owners find
and control unauthorized uses of their content on our platforms. X and Periscope broadcasts that match copyrighted content may be locked or have limited visibility.
What happens when a broadcast is claimed?
If one of your broadcasts is claimed because of an automated match, you will have the opportunity to dispute the claim. If you dispute the claim and we determine that your claim is valid, we will reinstate your broadcast as a replay. You may choose to dispute a claim if you believe the claimed material was misidentified or the claim was a mistake (e.g., you had the right to use the claimed material in question, or you believe your use of the material is a fair use). When we restore a broadcast because of a dispute, a copyright holder may still send us a formal copyright takedown notice under our copyright policy. If the broadcast is removed as the result of a formal takedown notice, you can still challenge the removal with a counter-notice.
A claim may result in the removal of a broadcast, but will not create long-term penalties on your account. If we receive repeated claims within a few hours, we may temporarily limit your ability to broadcast.
If you are a X business partner and have questions regarding automated copyright claims, please reach out to your account manager.