Vine FAQs

What happened to the Vine app and website?

In January 2017, The Vine app became the Vine Camera. The Vine Camera has no login or community features, but allows you to continue to make 6.5 second looping videos (Vines). You can post these videos to Twitter, where they will loop if they are 6.5s or less, or save them to your camera roll. You can also save up to 10 drafts, use the front-facing and regular camera, import videos from your phone, and use advanced tools available under the wrench (spanner) icon such as the grid, focus, ghost and flashlight (torch). Editing features include undo, trim and clip re-ordering.

The vine.co website became the Vine Archive – a time capsule of all Vines that were created through the Vine app so you can continue to browse them. The vine.co archive does not support any of the community features from Vine such as followers, revines, likes, or comments. You can watch Vines on vine.co (or elsewhere that URL might be embedded), share Vines via their unique URL, and log in to your account.

 

What happened to the Vine Windows/XBox app?

Vine on Windows and XBox is no longer supported or available in the Windows App Store or XBox Store. Users who have Vine installed on their Windows and XBox devices should note the app will no longer function. To continue making short looping videos, there is a Vine Camera app on iOS or Android.

 

Will my videos loop on Twitter?

Yes! Videos uploaded to Twitter that are under 6.5s will loop – whether you post them from the Vine Camera or upload them directly to Twitter.

 

How do I log in to Vine?

If you created a Vine account before January 17, 2017, you can log in using the login functionality on vine.co. If you never created an account on Vine, you cannot sign up now. There is no login functionality on the Vine Camera.

I’m having trouble logging in with Twitter

You can log in to your Vine account by tapping the “Sign in with Twitter” link. Ensure you’re choosing the Twitter account you used to sign up for Vine.

If you signed up using Twitter, you do not have an email and password for Vine unless you added these at a later date in your settings. If you did add a password you can log in via email and password.

I deleted my Twitter Account

Unfortunately, if you did not add an email address to your Vine account before deleting your Twitter, we cannot verify you as the owner of your account and will be unable to give you access or delete your account. However, if you would like the account to be permanently suspended, please email vinehelp@twitter.com.

I forgot my password

If you forgot your password, use the “forgot your password?” button at login. You must have an email address associated with your account in order to reset your password. You will get an error if you do not have an email address and attempt to reset your password.

If you forgot your password and you do not have an email address associated with your account and you cannot log in via Twitter, follow the instructions for "I forgot my email address".

I forgot or don’t have access to my email address

If you don’t remember what email you signed up with; don’t have access to the account you signed up with; (or suspect you made a typo in your email address when you signed up), please email vinehelp@twitter.com with a link to your account.

 

How do I reset my password?

If you have access to your account, you can change the password on your Vine account by navigating to your profile and selecting “Settings”. From there, you can tap the “Reset password” button.

If you are not receiving your password reset emails make sure the email address on your account is correct and contains no typos. You can view what email address is associated with your account on your “Settings” screen.

 

I want to delete my account

Log in to your account on vine.co, visit your settings screen and use the delete functionality. If you cannot log in to your account to delete it, please refer to the section "How do I log in to Vine?".

 

My account was deleted in error

If your account was deleted maliciously by someone who is not you, email vinehelp@twitter.com with your username.

 

I want to delete one of my Vines

Log in to vine.co, go to your profile and use the three dot menu on one of your Vines to delete it.

 

I want to modify my public-facing information

You can delete individual Vines or delete your account, but since vine.co is like a time capsule, you cannot modify any other public-facing information including your name, username, vanity URL, avatar, bio or profile background color.

 

Can I download my Vines?

You can no longer download your Vines. You can still view your Vines on the vine.co website through your browser.

 

Can I transfer my Vine followers to Twitter?

Since the transition to the Vine Camera App, it is not possible to transfer Vine followers to Twitter.

 

Do Vines embedded on the web still work?

Yes, embedded Vines on Twitter and the web still play while the archive is available.

 

Can I download VMs or my comments?

No, unfortunately you cannot download your VMs or comments.

 

Does my vine.co vanity URL still work?

Your vanity URL still exists on vine.co and displays your profile screen.

 

Do the loop counts on vine.co still count?

No. Think of the vine.co archive as a time capsule from the date posting was turned off.

 

Can I like, share or re-vine Vines?

You cannot like or re-vine Vines. You can still share them by sharing the unique URL for the Vine.

 

My account was suspended

In order to maintain a safe environment for users, we may suspend accounts that post spammy, abusive, or graphic content. For more on our suspension policies, please visit the Vine Rules and Terms of Service. If you believe your account was suspended in error, you may appeal your suspension by emailing vinehelp@twitter.com.

 

My account was hacked

Please make sure you are logging in with the correct email or Twitter account. If you believe your email was changed without your permission, please log back into your account and revert any changes. Once you’ve done so, please also update your password.

If you are sharing your account between multiple users, we will be unable to return your account to you. Vine does not endorse the selling or purchase of accounts and will not intervene in those matters.

 

I am being impersonated

As stated in the Vine Rules, using your account to impersonate others is prohibited. Accounts found to be in violation of our impersonation guidelines may be permanently suspended. Please be aware that you cannot report impersonation for others.

Parody, commentary, and fan accounts are permitted on vine.co. In order to ensure that users are aware that your account is a parody, commentary or fan account, please identify it as such in the following areas:

Avatar: The avatar should not be the exact trademark or logo of the account subject, or portray another person in a confusing or deceptive manner.

Username: The name should not be the exact name of the account subject without some other distinguishing word, such as “not,” “fake,” or “fan“.

Description: The description should include a statement to distinguish it from the account subject, such as “This is a parody,” “This is a fan page,” “Parody Account,” “Fan Account,” “Role-playing Account,” or “This is not affiliated with…”

Please note that your account must be fully compliant with the Vine Rules and Terms of Service in addition to meeting these requirements.

If you discover an account that you think is impersonating you or your organization, please report it by emailing vinehelp@twitter.com. Please note that we require the individual or organization directly involved or someone legally authorized to act on their behalf to report the issue.

Our team will investigate the issue and let you know whether the account violates our policies. Keep in mind that we rarely remove accounts with the same name but no other commonalities with you or your organization.

 

I think someone is stealing my content

Someone copied my post on Vine. What do I do?

You can submit a DMCA takedown request via our DMCA form seeking the removal of infringing use of copyrighted content. See our Copyright and DMCA Policy for more information.

Someone copied my Vine post on another site. What do I do?

Twitter is unable to control the contents of third-party websites. You will need to contact the owners of the site in question to request removal.

I want to use someone else’s Vine post. Can you give me permission?

It’s okay to Tweet a link to any non-protected Vine post. If you want to incorporate someone else’s Vine post in a new post on Vine or elsewhere, you may need to get permission from the poster first.

I want to use someone else’s copyrighted work in my Vine post

Unless the use you’re considering could be protected by fair use or similar concepts, you may need to get permission from the copyright owner first.

Are Vine posts copyrightable?

Yes! As long as the post is original and creative, it is subject to the same protections as any audiovisual work. For more information regarding your rights on Vine see the Vine Terms of Service.

 

I found a spam account

If you encounter an account you think was spamming, please feel free to report it as spam by emailing vinehelp@twitter.com a link to the account and a description of the spam.

For more information about the criteria we use to evaluate accounts for spam and abuse please see the Vine Rules.

 

How do I report abuse/sensitive media?

Vine does investigate and remove profile photos for violations such as nudity or pornographic content. Media within Vine posts that might be considered sensitive content – such as nudity, violence, or medical procedures – can be flagged for our review by emailing vinehelp@twitter.com. Be sure to review the Vine Rules for more information.

 

What are Vine’s Graphic Content, Sensitive Media and Explicit Sexual Content policies?

For questions regarding our policies regarding Vine Content, please review the Vine Rules and check out the following FAQs:

Graphic Content

Vine is a platform for a broad range of expression including spontaneous moments, hilarious jokes, and meaningful events. Explicit graphic content is not allowed on Vine.

What is explicit graphic content?

Explicit graphic content includes, but is not limited to, graphic depictions of serious bodily harm, bodily fluids, or animal abuse.

Examples of graphic content that was not okay to post to Vine:

  • Organized animal fights
  • Killing or torture of animals
  • Torture, mutilation, dismemberment, corpses
  • Violence involving children
  • Physical child abuse
  • Bodily harm such as torture, mutilation, or suicide attempts
  • Bodily fluids

What was okay to post to Vine?

We allow some depictions of graphic content that are not overly excessive or graphic in nature.

Examples of what was okay to post:

  • Scars of healed wounds
  • Hunting media without sadistic commentary
  • Media of food or food processing areas
  • Dead or hurt animals that are not abused
  • Sports such as boxing or martial arts

What happens if I violate this policy?

Users that violate this policy may be suspended and eligible for account restoration only after the violating posts have been removed and users certify that their accounts comply with the Vine Rules. Users who believe that their account has been suspended in error may submit an appeal by emailing vinehelp@twitter.com.

How can I report content that violates this policy?

If you come across graphic content on Vine, you can report the post by emailing vinehelp@twitter.com.

Sensitive Media

Vine is a platform for a broad range of expression including spontaneous moments, hilarious jokes, and meaningful events. Some media that we found to be sensitive has a warning overlay.

What is sensitive media?

Sensitive media includes content such as nudity or mild violence. We also consider disparaging speech regarding others based on race, religious affiliation, national origin, ethnicity, gender, gender identity, sexual orientation, serious disease, or disability to be sensitive and potentially a violation of the Vine Rules.

What was okay to post to Vine?

Some depictions of media fall outside of this category and are not considered sensitive.

Examples of what’s okay to post:

  • Breastfeeding media
  • Mild cuts and bruises
  • Cartoon violence

What happens if I posted something sensitive?

Vines that include sensitive media will not be surfaced in the collections of Vines highlighted on vine.co. We may also have placed a warning over the content that informs people on Vine that the content may be sensitive. If the sensitive media was discovered after January 2017, it may be deleted instead. In addition, users who violate Vine’s Rules regarding targeted abuse may be subject to suspension. Users who believe that their content has been incorrectly categorized as sensitive, or who believe that their accounts have been suspended in error, may submit an appeal by emailing vinehelp@twitter.com.

How can I report content that violates this policy?

If you come across sensitive media on Vine that clearly violates our rules, you can report it by emailing vinehelp@twitter.com.

Explicit Sexual Content

Vine is a platform for a broad range of expression including spontaneous moments, hilarious jokes, and meaningful events. Pornographic or explicit sexual content is not allowed on Vine.

What is explicit sexual content?

Explicit sexual content includes depictions of sex acts, nudity that is sexually provocative or in a sexual context, and graphic depictions of sexual arousal.

Examples of what was not okay to post to Vine:

  • Sex acts, whether alone or with another person
  • Use of sex toys for sex acts
  • Sexually provocative nudity, for example, posts that focus on exposed genitalia or depict nudity in a context or setting that is sexually provocative (like a strip club)
  • Close-ups of aroused genitals underneath clothing
  • Art or animation that is sexually graphic (such as hentai)

What was okay to post to Vine?

We allow depictions of nudity or partial nudity that are primarily documentary, educational or artistic in nature. We also allow suggestive posts, just not sexually explicit ones.

Examples of what was okay to post to Vine:

  • Nudity in a documentary context, e.g. videos of nude protesters
  • Nudity in an artistic context, e.g. nude modeling in an art class
  • Nudity that is not sexually provocative, e.g. breastfeeding
  • Clothed, sexually suggestive dancing

What happens if I violated this policy?

Users that violate this policy may be suspended and eligible for account restoration only after they have removed violating posts and certified that their account complies with the Vine Rules. Severe or repeated violation of this policy may result in permanent suspension. Users who believe that their account has been suspended in error may submit an appeal by emailing vinehelp@twitter.com.

How can I report content that violates this policy?

If you come across explicit sexual content on Vine, you can report the post by emailing vinehelp@twitter.com.

Reporting content promoting child sexual exploitation

If you think you’ve found a Vine account distributing or promoting child sexual exploitation while using Vine, please report it using our child sexual exploitation form. Please provide the Vine account ID and links to the relevant posts that lead you to believe the account should be investigated.

If you have found content elsewhere on the internet that is distributing or promoting child sexual exploitation, you should file a report with the National Center for Missing and Exploited Children, or your local law enforcement.

Note: Please do NOT post or repost child sexual exploitation for any reason. Please report it to us immediately and we will take steps to remove it.

Bookmark or share this article

Was this article helpful?

Thank you for the feedback. We’re really glad we could help!

Thank you for the feedback. How could we improve this article?

Thank you for the feedback. Your comments will help us improve our articles in the future.