Twitter and the Event of the Summer

Share what’s happening...while staying safe on the platform

The Olympics and Paralympics are a time to celebrate diversity, strength, and global unity. Twitter is a place to come together and share winning moments, inspiration, and keep up with what's happening –– all in real time. The platform is an incredibly powerful tool to engage with your fans around the globe and reach new audiences while the world is watching, talking, Tweeting, and cheering you on.  

We hope you have fun sharing your journey with your fans. We’ve put together this guide to not only show you key Twitter features and security tips, but how to do so while staying safe on Twitter. 


Quick tips 

  • Have live audio conversations in real time. Host your own Space to talk about the Games and share your experiences with fans, or connect with other athletes by joining and speaking in Spaces. Learn more about Spaces and hosting a Space.
  • Post like a pro. Make sure you’re posting exactly what you want your followers to see. Post photos and gifs easily. Share action-packed moments with your fans and create live videos, or share and watch videos
  • Make it easier to share outside of Twitter. Learn how to share your must-see Tweets easily on Instagram.


We’re committed to creating a safe environment for everyone on Twitter.
Read up on our recent security measures and policy work: 

Settings check


Set it up for success

You deserve to feel safe on Twitter. Stay in control easily by editing and adjusting your settings and features

Hide replies
You can hide replies to your Tweets that you don’t want to see.

Block accounts
Block any account instantly when you don’t want someone to see your Tweets and don’t want to see theirs.

Report abusive behavior
If abusive behavior happens, we want you to report it to us. We also use technology to proactively detect and flag Tweets that break our rules, before you need to report them.

Mute accounts
You can mute an account if you don’t want to see their Tweets, but don’t want to unfollow the account.

Mute words
Avoid topics you don’t want to see by muting specific words.

Mute conversations
Mute a conversation to stop notifications about a Tweet you're a part of.

Notification timeline filters
Filter the types of accounts you see in your notifications timeline.

 

 

 

TRENDING NOW
 

How to mute accounts on Twitter

Mute is a feature that allows you to remove an account's Tweets from your timeline without unfollowing or blocking that account. Muted accounts will not know that you’ve muted them and you can unmute them at any time. To access a list of accounts you have muted, visit your muted accounts settings on twitter.com or your app settings on Twitter for iOS or Android.


To learn about muting notifications, read about our advanced muting options on Twitter.

How to mute an account
Muting from a Tweet:
Step 1

Tap the more  icon located at the top of a Tweet from the account you wish to mute.

Step 2

Tap Mute.

Muting from a profile:
Step 1

Visit the profile page of the account you wish to mute.

Step 2

Tap the more icon 

Step 3

Tap Mute.

Muting from a Tweet:
Step 1

Tap the more  icon located at the top of a Tweet from the account you wish to mute.

Step 2

Tap Mute.

Muting from a profile:
Step 1

Visit the profile page of the account you wish to mute.

Step 2

Tap the more icon  

Step 3

Tap Mute.

How to unmute an account
  1. Visit the muted account's profile on Twitter.
  2. On twitter.com, click the more icon to unmute. On the Twitter app for iOS or Android, tap the unmute icon at the top of their profile.

 

To view and manage your list of muted accounts

You can see your full list of muted accounts by going to your Muted account settings on twitter.com or by visiting your app settings on Twitter for iOS or Android.


In the Twitter app for iOS:

  1. Tap your navigation menu icon, then tap Settings and privacy.
  2. Tap Privacy and safety.
  3. Under Safety, tap Muted
  4. Tap Muted accounts.
  5. You can unmute accounts by tapping the mute icon 
  6. To block or report an account, tap the profile image. You’ll be directed to the account’s profile. From here, tap the more icon  and select Block or Report from the menu.
     


In the Twitter app for Android:

  1. Tap your navigation menu icon, then tap Settings and privacy.
  2. Tap Privacy and safety.
  3. Under Safety, tap Muted accounts
  4. You can unmute accounts by tapping the mute icon 
  5. To block or report an account, tap the profile image. You’ll be directed to the account’s profile. From here, tap the more icon  and select Block or Report from the menu.
     


Via twitter.com:

  1. Click More from the side navigation menu, then click Settings and privacy.
  2. Click the Privacy and safety tab, then click Mute and block.
  3. Click on Muted accounts.
  4. You can unmute accounts by clicking the muted button 
  5. To block or report an account, click the profile image. You’ll be directed to the account’s profile. From here, click the more icon  and select Block or Report from the menu.
 

 

How to block accounts on Twitter

Block is a feature that helps you control how you interact with other accounts on Twitter. This feature helps people in restricting specific accounts from contacting them, seeing their Tweets, and following them.


Blocked accounts cannot:

  • Follow you
  • View your Tweets when logged in on Twitter (unless they report you, and your Tweets mention them)
  • Find your Tweets in search when logged in on Twitter
  • Send Direct Messages to you
  • View your following or followers lists, likes or lists when logged in on Twitter
  • View a Moment you’ve created when logged in on Twitter
  • Add your Twitter account to their lists
  • Tag you in a photo 


Tweets from blocked accounts will not appear in your timeline. However, please note that you may see Tweets or notifications in your timeline for the following:

  1. Tweets from others you follow that mention accounts you have blocked.
  2. Tweets that mention you, along with an account you have blocked.
How to block a Twitter account
To block from a Tweet
Step 1

Tap the more icon located at the top of a Tweet from the account you wish to block.

Step 2

Tap Block, and then select Block to confirm.

To block from a profile
Step 1

Visit the profile page of the account you wish to block.

Step 2

Tap the more icon 

Step 3

Tap Block, and then select Block to confirm.

 

 

About online abuse

Being the target of online abuse and bullying is not easy to deal with. Knowing the appropriate steps to take to address your situation can help you through the process.


When to report it?

We’ve all seen something on the Internet we disagree with or have received unwanted communication. Such behavior does not necessarily constitute online abuse and cyberbullying. If you see or receive a reply you don’t like, unfollow and end any communication with that account. 

If the behavior continues, it is recommended that you block the account. Blocking will prevent that person from following you, seeing your profile image on their profile page, or in their timeline; additionally, their replies or mentions will not show in your Notifications tab (although these Tweets may still appear in search).

If you continue receiving unwanted, targeted and continuous replies on Twitter, and feel it constitutes online abuse, consider reporting the behavior to Twitter.


Take threats seriously  

If you believe you are in physical danger, contact the local law enforcement authorities who have the tools to address the issue.

If you decide to work with law enforcement, make sure to do the following:

  • Document the violent or abusive messages with print-outs or screenshots
  • Be as specific as possible about why you are concerned
  • Provide any context you have around who you believe might be involved, such as evidence of abusive behavior found on other websites
  • Provide any information regarding previous threats you may have received 
 

 

Report abusive behavior

Twitter strives to provide an environment where people can feel free to express themselves. If abusive behavior happens, we want to make it easy for people to report it to us. Multiple Tweets can be included in the same report, helping us gain better context, while investigating the issues to get them resolved faster.

How do I file a report that a Tweet or an account is abusive?

Anyone can report abusive behavior directly from a Tweet, profile, or Direct Message.

To report a Tweet:

  1. Navigate to the Tweet you’d like to report on twitter.com or from the Twitter for iOS or Android app.
  2. Click or tap the more icon 
  3. Select Report.
  4. Select It’s abusive or harmful.
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. We may also ask you to select additional Tweets from the account you’re reporting so we have better context to evaluate your report.
  6. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  7. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience. 


To report an account:

  1. Go to the account profile and click or tap the menu icon  
  2. Select Report.
  3. Select They’re being abusive or harmful.
  4. Next, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select Tweets from that account so we have better context to evaluate your report.
  5. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  6. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.
How to report an individual message or conversation
Step 1

Click into the Direct Message conversation and find the message you’d like to report. (To report the entire conversation, click the more icon  )

Step 2

Hover over the message and click the Report message icon  when it appears.

Step 3

You can also click on the information icon  and select Report @username.

Step 4

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 5

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

You also have the option of reporting a conversation from a group message.

 

 

How to use two-factor authentication

Two-factor authentication is an extra layer of security for your Twitter account. Instead of only entering a password to log in, you’ll also enter a code or use a security key. This additional step helps make sure that you, and only you, can access your account.

After you enable this feature, you will need your password, along with a secondary login method –– either a code, a login confirmation via an app, or a physical security key to log in to your account. 

How to verify your login
For iOS and Android:
Step 1

In the top menu, tap your profile icon or navigation menu icon, then tap Settings and privacy.

Step 2

Tap Account, then tap Security.

Step 3

Tap Two-factor authentication.

Step 4

Choose from: Text message, Authentication app, or Security key.

Step 5

Once enrolled, when you log in to your account, you'll be prompted to provide the two-factor authentication method you used during your previous login, along with your password. You’ll also see the option to Choose a different two-factor authentication method. Simply tap the prompt to select a different method. Follow the onscreen instructions to finish logging in.

To sign up via text message:
Step 1

Click the checkbox next to Text message.

Step 2

Read the overview instructions, then tap Get Started

Step 3

Enter your password, then tap Verify.

Step 4

Now enter the confirmation code we sent you via text message. Type or paste in the code. You’ll see a confirmation screen with a backup code. 

Step 5

Tap Got it when you’re finished with this screen.

To sign up via authentication app:
Step 1

Tap the box next to Authentication app.

Step 2

Read the overview instructions, then tap Got it.

Step 3

If prompted, enter your password and tap Verify.

Step 4

You’ll be prompted to link your authentication app to your Twitter account by scanning a QR code. 

Step 5

After you scan the QR code, tap Next.

Step 6

Enter the code generated by your authentication app, then tap Verify.

Step 7

You’ll see a confirmation screen. Tap Got it to finish setup.

Now, through your authentication app, you can view and use codes to log in to your Twitter account.

To sign up via Security key:
Step 1

If you add a security key for additional two-factor authentication protection, it can be used as your sole authentication method, without any other methods turned on.

Step 2

Turn on either the Text message or Authentication app two-factor authentication method.

Step 3

Tap Security key.

Step 4

When prompted, enter your password.

Step 5

Read the overview, then tap Start.

Step 6

You can either insert the key(s) into the USB port of your mobile device, or sync it over Bluetooth or NFC. Once inserted, touch the button on your key.

Step 7

Follow the on-screen instructions to finish setup.

Step 8

When done, your security key(s) will appear in the Manage security keys section under Two-factor authentication. From there, you can rename or delete your security key(s), and add additional security keys to your account at any time.

 

 

Help with my compromised account

If your account has been compromised but you're still able to log in, this page will help you secure your account and stop unwanted behaviors. If you can't log in to your account, please see this article for help with a potentially hacked account. If you have any reason to believe your account has been compromised, please take the following steps:


1. Change your password

Change your password immediately from the Password tab in settings or click on request a password reset from the logged out page. Select a strong password you haven't used before. If you can't log in, your account may have been hacked.

 

2. Make sure your email address is secure

You should be the only person with access to your email address attached to your account. You can change your email address from your Twitter app (iOS or Android) or by logging in on twitter.com and visiting the Account settings tab. Visit this article on updating your email address, and see this article for additional email account security tips.

3. Revoke connections to third-party applications

While logged in, visit Apps in your settings. Revoke access for any third-party application that you don't recognize.

If you use the teams feature in TweetDeck, we strongly recommend you check the members list to remove anyone you don’t recognize. Learn more about the teams feature.

4. Update your password in your trusted third-party applications

If a trusted external application uses your Twitter password, be sure to update your password in that application. Otherwise, you may be temporarily locked out of your account due to failed login attempts.

Your account should now be secure, and you shouldn't see the unexpected account behaviors moving forward. If you're still experiencing issues, please file a support request for help. 

Get tips on account security and more information on protecting your account

 

 

Copyright policy

 

What types of copyright complaints does Twitter respond to?

Twitter responds to copyright complaints submitted under the Digital Millennium Copyright Act (“DMCA”). Section 512 of the DMCA outlines the statutory requirements necessary for formally reporting copyright infringement, as well as providing instructions on how an affected party can appeal a removal by submitting a compliant counter-notice.

Twitter will respond to reports of alleged copyright infringement, such as allegations concerning the unauthorized use of a copyrighted image as a profile or header photo, allegations concerning the unauthorized use of a copyrighted video or image uploaded through our media hosting services, or Tweets containing links to allegedly infringing materials.

Quick links


How do I file a copyright complaint?

You can report alleged copyright infringement by visiting Twitter’s Help Center and filing a copyright complaint. If you are logged in to twitter.com, you can visit the Twitter Help Center directly from your Twitter account by clicking the ‘Help’ link located in the sidebar.